The Habit of Winning

Everyone wants to be associated with a winner, i.e. someone who is regarded as successful. However, just because you know a winner doesn’t automatically make you one, just like being in a garage doesn’t mean that you are now a car. There are some key criteria that qualify someone as a winner.

Before I go any further, I need to define some terms that people use in various ways. I define a “win” as an achievement or accomplishment and I define “winning” as on-going, successive achievements. The habit of winning occurs when a person is able to follow a self-developed pattern of thoughts, behaviors and actions that allows them to consistently overcome obstacles and challenges in order to achieve continual victories in their pursuits.

Success is not established with one victory necessarily. Real success is sustained by winning over the long-term. Successful people are not successful due to happenstance or good fortune. They are successful because they have taken the time to develop the habit of winning. The habit of winning applies to your business, career, marriage, relationships, personal pursuits, sports, etc. People can develop the habit of winning just like they can develop the habit of losing, i.e. they get used to failure or self-sabotaging ways and begin to expect these negative patterns to continue.

The habit of winning is easy to see in sports. One obvious athlete that typified this mindset was Michael Jordan, considered by many to be the best basketball player of all time. Most people would agree that he was the most talented player whenever he stepped on the court. While he had immense talent, two of his character traits that stood out the most, though, were his work ethic and will to win. In the off-season he probably worked harder than anybody else did. He understood that the secret to sustained winning was not just his talent. He knew that he had to keep doing those things that got him to the top in order for him to stay at the top.

Winning Habits = Discipline

Most people are satisfied to simply have talent or a good idea and think that will be enough to succeed over the long-term. In business your talent or a good idea may help you gain a new customer or an initial contract, but those things by themselves won’t allow you to develop healthy, long-term revenue streams. It’s not time to relax after winning the contract or gaining a new customer. The intensity and focus of the pursuit shouldn’t decrease; it simply changes. Discipline and diligence are required to grow prosperous relationships (click on Disciplined for Success).

One key area of your business where it is critical for you to develop winning habits is customer service. If you want to create long-term success, you have to be relentless and almost fanatical about maintaining a high-quality level of service. Here are some ideas to help you do that.

  • Send written thank you notes to your customers before and after the deal is closed.
  • Return customer phone calls or emails within 24 hours.
  • If possible, perform a self-audit of your product or service while it is being used by your customer.
  • Administer surveys that invite your customers to critique your offerings.
  • Add valuable services as an upgrade for current products.
  • Improve the ease of use of your products and services.
  • Provide free upgrades to your product or service prior to a customer request.
  • Discover ways to streamline your processes and lower your costs, so that you can pass on some of the savings to your customers.
  • Brainstorm ideas for new and better product or services.
  • Invite potential customers to focus groups to develop relationships and understand their needs, so that you can tailor your offerings to meet those needs.
  • Use a newsletter or blog to proactively provide valuable information that will assist your customer in their operations.

Winning consistently in business and in life takes focus, passion, perseverance, commitment, resilience, and discipline. Sometimes it is hard to maintain a high level of focus everyday; however, don’t give yourself excuses or blame other people for you not achieving your goals. One thing that will help is for you to revisit your written vision often. When you have those bouts of laziness or discouragement, use your vision to jolt you back into the game. Successful people win consistently with discipline and diligence. Don’t allow short-term comfort (or discomfort) to impede your long-term success.

Empowering You for Success,

Paul Wilson

Tags: business, entrepreneur, leadership, customer service, discipline, Michael Jordan, sports

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About Paul Wilson Jr.
Paul Wilson, Jr. is a "Dream Catalyst" and Marketplace Pastor for leaders and entrepreneurs. He is driven to lead people to unleash God’s potential in their lives through their purpose, passions, and professional skills. He equips leaders with creative, faith-based strategies to flourish spiritually and professionally, while operating from several multi-media platforms, including TV show host, inspirational speaker, and stimulating writer. Paul is the President of Kingdom Business University, which utilizes workshops, consulting, and coaching services to ignite Christian catalysts maximize their God-given mission in the marketplace. He is the author of the life purpose igniter “Dream B.I.G. in 3D: How to Pursue a Bold, Innovative God-Inspired Life!” He is also the host of Passion in Action, a motivational and educational faith-based Internet TV show for social entrepreneurs, business leaders, and community change agents. Contact us today to learn more about how he can help your business, church, or community to thrive on purpose!

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